Privacy Policy

Promope ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our platform at promope.com .

By accessing or using Promope, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of the platform.

Personal Information

• Name, email address, and phone number
• Profile information including photos and social media handles
• Payment and billing information (processed via secure third-party gateways)
• Communication preferences and correspondence with us

Usage Data

• Device information, IP address, and browser type
• Pages visited, time spent, and actions taken on the platform
• Campaign performance metrics and analytics data
• Referral source and search queries within the platform

Social Media Data

• Publicly available social media profile data (when you connect accounts)
• Follower counts, engagement rates, and post metrics

We use the collected information for the following purposes:

• To provide, operate, and maintain the Promope platform
• To process transactions and send related notifications
• To match brands with suitable influencers and vice versa
• To improve user experience and platform functionality
• To send promotional communications (you may opt out at any time)
• To detect, prevent, and address fraudulent or illegal activities
• To comply with applicable legal and regulatory obligations
• To analyse usage trends and measure campaign effectiveness

We do not sell your personal information. We may share data with:

• Service Providers — third-party vendors who assist in operating the platform (e.g. payment processors, email services, cloud storage)
• Business Partners — brands or influencers only to the extent necessary to facilitate a collaboration you have opted into
• Legal Authorities — when required by law, court order, or governmental regulation
• Business Transfers — in connection with a merger, acquisition, or sale of company assets

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS/TLS), secure server infrastructure, and restricted access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorised use of your account.

We use cookies and similar tracking technologies to enhance your experience on Promope. Cookies are small files placed on your device that help us remember your preferences and understand how you use the platform.

• Essential Cookies — required for the platform to function correctly
• Analytics Cookies — help us understand how visitors interact with the site
• Preference Cookies — remember your settings and choices

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality. For more details, see our Cookie Policy.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit processing of your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest
• Withdraw Consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 9. We will respond to all requests within 30 days.

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your data within 90 days, except where we are required by law to retain it longer.

Aggregated, anonymised analytics data may be retained indefinitely as it cannot be used to identify you.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy team:

We aim to respond to all privacy-related enquiries within 5 business days.